Code of Ethics

We here at LHT Cooling and Heating abide by a strict code of ethics that we stand by every time our truck leaves the main office in Myrtle Beach.

Time – We value our customer’s time as much as our own – we will always give a 2 hour window of when we will arrive, and in most instances we will be there the same day you call.

Integrity – We are honest and truthful in all our dealings with customers. We keep our promises.

Respect – We adhere to all governing laws, regulations and ordinances that pertain to the HVAC industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business. We treat our customers, fellow employees and other industry professionals with the utmost respect. We take great care when working in our customer’s homes.

Excellence– We design, install, service and repair HVAC systems and parts in strict accordance with the highest industry standards.

Safety – We maintain a clean, safe, respectable and reputable place of business that reflects the high standards.

Teamwork – We support each member of the team to strengthen the brand and build successful long-term relationships.

Service – We maintain the highest degree of customer service to encourage repeat business and maintaining successful relationships with our customers.

Competition– We value fair competition. We advertise, promote and market our brand fairly and accurately.